Abdulqader Al Hashmi

Government Liaison Manager

UAE

Profile summary

Accomplished and detailed-oriented professional with extensive experience in cultivating and managing relationships with government entities, agencies, and authorities, particularly in areas of immigration, residency, and foreign affairs. Highly skilled in managing public relations officers and tasks associated with employees and families, as well as multiple companies. Well-versed in handling and overseeing various immigration-related matters, including visa applications, renewals, extensions, work permits, and appeals. Proven ability to supervise and collaborate with multidisciplinary teams, including human resources, public relations officers, data entry, and back-office staff. Strong collaboration and coordination skills with legal teams to issue necessary documentation, such as power of attorneys (POAs), trade licenses, and other legal requirements as per higher management needs.

Career highlights

Managed Public Relations for Companies: Allocated and managed public relations officers and tasks concerning TwoFour54 employees and families, as well as associated companies (500+ companies).

Refunded AED 3Mn Municipality Fees: Utilized up-to-date knowledge of government policies to initiate a refund application for municipality fees, resulting in a substantial refund of approximately AED 3Mn for the company.

Key skills

Skills
Customer ServicePublic Relationship ManagementTeam Building & LeadershipCross-functional CollaborationAgency & Media ManagementGovernment RelationsStrategy DevelopmentReporting & AnalysisTraining & DevelopmentImmigration ServicesRegulatory ComplianceStakeholder EngagementCommunication & NetworkingPolicy AnalysisLegislative ResearchData VisualizationDigital AdvocacyCrisis Communication

Professional experience

Government Liaison ManagerJan 2025 - Present
IMKAN properties | Abu Dhabi

Managing the organization's relationships with government agencies, ensuring compliance with regulations, and navigating the political and legal landscape to support the company's objectives. ● Manage communications and correspondences with various companies and authorities regarding project requirements. Enter all necessary information and documents into the ADM system and follow up until the registration certificate of the client unit is completed. ● Complete the marketing registration process effectively, assist with customer registration in the ADM system, pay associated fees. ● Develop and maintain strong relationships with key government officials, regulators, and agencies. ● Represent the company in meetings, hearings, and negotiations with governmental bodies. Ensure compliance with all local, regional, and national laws and regulations. ● Monitor government policies, legislative changes, and political developments that could impact the business. Advise internal teams on government regulations, permits, and requirements relevant to the business. ● Coordinate the preparation and submission of government-related documents, permits, and applications. Resolve regulatory issues or obstacles with government agencies promptly. Prepare reports and updates on government relations activities for senior management.

Strategic & Statistical Planning SpecialistJan 2024 - Jan 2025
Rental Disputes Center, Land Department | Dubai

Managing the corporate affairs of judges & judicial affair as well as the entire Rental disputes center, reporting directly to the President of the Rental Disputes Center. ● Handling and managing special tasks and projects assigned by the president of the Rental disputes center ● Coordinating, Interfacing and liaising with strategic and government entities to complete the special projects ● Managing the call-center, complaints department and customer satisfaction of the center ● Follow-up with government entities with issues related to the judges and clients

Government Relations ManagerJan 2016 - Jan 2023
Twofour54 | Abu Dhabi

Supervise and collaborate with human resources function to manage employees' residence, visit, and employment visa applications, renewals, extensions, work permits, and other immigration-related matters for employees and families. Manage CID (TARASUL) system, particularly when dealing with rejected applications and appeals. Establish annual objectives and conduct performance appraisals for team members. Supervise approval process for movie scripts, TV shows, and permissions for ground and air shooting. Ensure completeness of all applications by verifying and organizing required paperwork and meeting all requirements within specified timelines. ● Oversaw multiple teams including data entry, operations, back-office, public relations officers, and drivers. ● Collaborated and coordinated with legal team to issue power of attorney (POAs), trade licenses, and other documentation required by higher management. ● Generated monthly reports on status of initiated, in-process, completed, rejected, and returned applications requiring additional paperwork. ● Maintained an accurate and secure database of employees and customers within TwoFour54 system, ensuring safekeeping of all important documents and records.

Warrant OfficerJan 2005 - Jan 2016
General Directorate of Residency & Foreigners' Affairs, Dubai Immigration

Facilitated issuance of various entry permits (visas), fines, approvals, and cancellations, ensuring compliance with relevant regulations and timely processing. Conducted thorough passport inspections, promptly identifying, and reporting any counterfeit passports to appropriate authorities. Generated official correspondence between domestic sectors and embassies, maintaining effective communication channels and facilitating timely exchanges of information. ● Managed employee affairs and responded to passenger inquiries, providing timely and accurate assistance to address needs and concerns. ● Resolved conflicts among employees and passengers, employing effective communication and problem-solving techniques to reach mutually beneficial resolutions. ● Developed a comprehensive strategy for staff development, identifying areas of improvement, implementing training programs, and fostering professional growth opportunities.

Education

Bachelor's Degree, Business Administration
Institute of Management Technology (IMT)